Record Keeping

A professional record keeping management company continually backs up and maintains NDI's information management systems in a secure off-site location. All computer records may be immediately accessed in the event of an employer request, federal or state audit, or court order.

NDI maintains or stores all hard copy documents in its offices or in secure warehousing for protection in accordance with NDI's record retention management system schedule.

To maintain that high level of protection for the confidentiality of all client records, NDI has established numerous safeguards in the form of manual and computerized security systems and procedures to help ensure confidentiality is protected.

NDI will not release any confidential information without the express written consent of the employee/applicant. NDI requires that each employee/applicant requesting information complete and return to our office a notarized NDI request form.

Additionally, NDI will only release employee/applicant information as directed by the employer to decision makers in the event of a lawsuit, grievance or other proceeding initiated by or on behalf of the employee/applicant.