Transportation Company 3
Our NDI relationship began with a call to their 24-hour post-accident hotline following an accident by one of our drivers. NDI agreed to provide us with emergency substance abuse testing and follow-up. A month later, we engaged NDI to implement a full employee substance abuse testing program for all our DOT regulated workers.
We were so pleased with the results that within six months we added a substance abuse program for our non-DOT regulated workers who fill our tank haulers. Within the first year, our non-regulated portion of the business reduced the number of accidents by 30%. We also discovered that 65% of our original "filling" employees were using drugs which led to an overhaul of our employee base.
"The NDI team does what it says it will do. We originally began to work with NDI to implement a substance abuse testing program in 1995. Within 2 1/2 years, we saw a significant decrease in accidents and turnover in our driver population. Given the high costs associated with recruiting and hiring new drivers, these were significant cost savings. Three years later, we instituted a medical surveillance program because we saw the opportunity to create further efficiencies and have never looked back. Today, we maintain both programs with NDI."
National Fuel Hauler
Manager, HR
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