Retail Grocery Chain 2
When we discovered we had a substance abuse problem we approached NDI to develop a testing program for our distribution center. During the first 6 months of their program, we had a significant decrease in forklift accidents and a 25% reduction in workman's compensation claims. 8 months later we asked NDI to implement an additional pre-employment substance abuse program. NDI advised us to add a 120-day probationary period for all new hires. It's been a tremendous success. Our turnover declined from 70% to 40% annually and accidents and thefts declined significantly.
"The NDI team does what it says it will do. We originally began to work with NDI to implement a substance abuse testing program in 1995. Within 2 1/2 years, we saw a significant decrease in accidents and turnover in our driver population. Given the high costs associated with recruiting and hiring new drivers, these were significant cost savings. Three years later, we instituted a medical surveillance program because we saw the opportunity to create further efficiencies and have never looked back. Today, we maintain both programs with NDI."
National Fuel Hauler
Manager, HR
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