Proprietary User Friendly State of the Art Support Technology

We understand that no matter how innovative the support technology, if it is not user-friendly, it will not be used to its fullest capacity. All of our proprietary systems are capable of managing a variety of data inputs and providing the most flexible means of reporting and billing in the industry.

NDI's user-friendly, web-based management and communication application links all employers, employees, clinics, physicians, other healthcare workers, laboratories, business partners and NDI staff. The application enables 24/7 information sharing, collaboration, program management and increased response time-all leading to reduced internal and external program costs. Users gain "real-time" access to data which NDI clients cite as one of the company's most valuable tools.

Our Transaction Results Information Processing System (TRIPS) enables NDI to collect, configure, distribute and managetransactions according to each client's exact specifications. To complement TRIPS, we've developed and implemented a state of the art, web-based client management and communication application. The web-based client management and communication application assists clients in administering their employment screening programs in-house via the following capabilities:

  • Maintains electronic interface with NDI's management information system "Real Time"
  • Automates result reporting (Drug Tests, Alcohol Tests, Physical Exams, Background Investigations)
  • Produces result summary letters
  • Produces achieved results
  • Expedites reporting, record keeping, management and redistribution of results
  • Facilitates the retrieval of results alphabetically by location, numerically by social security number, chronologically by date, or alphabetically by name
  • Produces management and statistical reports/extensive documentation
  • Produces collection site network reports
  • Provides collection site search functions
  • Provides client with contact management control
  • Maintains and manages user passwords for confidentiality and security
  • CCF, BAT, and physical examination document images
  • Electronic random rosters
  • Random testing compliance reports "Real Time"

NDI utilizes a paralleled Microsoft SQL Server 2000 database operating under the Microsoft Windows 2000 operating system and key elements of Microsoft Visual Basic and Active Server Pages. MIS capabilities include but are not limited to:

  • Electronic interfaces with testing laboratories
  • Automated test result importation
  • Automated administrative review of negative results
  • Distribution of troubled specimens for immediate MRO / legal review and intervention
  • Distribution all positive specimens for immediate initiation of the MRO process
  • Facilitation of the MRO interview process
  • Maintenance of client specific protocols, procedures and provider network participants
  • Automation of medical surveillance process management functions
  • Facilitation of the physical examination review
  • Distribution of problematic physical examinations for immediate medical review and management intervention
  • Facilitation of physical examination medical re-certifications notifications
  • Automation communication of account information between NDI and participating vendors
  • Maintenance electronic records
  • Production of various management and client data statistical reports
  • Automated result reporting
  • Automated vendor invoicing and account payables
  • Maintenance and management of user passwords for confidentiality and security.

"In 1993, NDI helped us establish a substance abuse testing program for our DOT-regulated employees. Six years later they introduced random testing among our non-DOT employees. Thanks to this program we significantly reduced theft and workers compensation claims. When we added pre-employment substance abuse screening we saw additional reductions in workers compensation claims and thefts. Now all of our stores have a random substance abuse testing program in place and it has paid great dividends."

Retail Grocery Chain

Learn more about how NDI can help your business. Call today...

1-800-272-3350