Unparalleled Customer Service
At NDI, we believe that service is a byproduct of ability. We take a multi-disciplinary approach via our in-house team of medical, legal and technological experts. We've structured our customer service so that you have a single point of contact to respond to all facets of your program.
NDI professionals serve as an extension of your own HR or Risk Management department. Having direct access to our expertise enables you to meet your goals thoroughly, efficiently and less expensively.
To maintain the highest level of expertise and service we continuously invest in our staff, processes and systems so that you don't have to incur the expense without losing the knowledge that you require to manage your programs.
"When we discovered we had a substance abuse problem we approached NDI to develop a testing program for our distribution center. During the first 6 months of their program, we had a significant decrease in forklift accidents and a 25% reduction in workman's compensation claims. 8 months later we asked NDI to implement an additional pre-employment substance abuse program. NDI advised us to add a 120-day probationary period for all new hires. It's been a tremendous success. Our turnover declined from 70% to 40% annually and accidents and thefts declined significantly."
Retail Grocery Chain
Learn more about how NDI can help your business. Call today...
1-800-272-3350