Unparalleled Customer Service
At NDI, we believe that service is a byproduct of ability. We take a multi-disciplinary approach via our in-house team of medical, legal and technological experts. We've structured our customer service so that you have a single point of contact to respond to all facets of your program.
NDI professionals serve as an extension of your own HR or Risk Management department. Having direct access to our expertise enables you to meet your goals thoroughly, efficiently and less expensively.
To maintain the highest level of expertise and service we continuously invest in our staff, processes and systems so that you don't have to incur the expense without losing the knowledge that you require to manage your programs.
"The NDI team does what it says it will do. We originally began to work with NDI to implement a substance abuse testing program in 1995. Within 2 1/2 years, we saw a significant decrease in accidents and turnover in our driver population. Given the high costs associated with recruiting and hiring new drivers, these were significant cost savings. Three years later, we instituted a medical surveillance program because we saw the opportunity to create further efficiencies and have never looked back. Today, we maintain both programs with NDI."
National Fuel Hauler
Manager, HR
Learn more about how NDI can help your business. Call today...
1-800-272-3350