NDI recognized the need to integrate legal, medical, and technology specialties in-house to provide the necessary foundation for legally defensible screening programs. By integrating these disciplines, NDI offers customized solutions and the necessary day-to-day oversight and time-sensitive intervention where needed to provide clients with the resource they require to manage their screening programs.
NDI delivers clients the best of both worlds-medical and legal expertise. NDI maintains a full-time, in-house legal team to ensure client employee screening programs are legally sound and defensible. The NDI team leads the development of client policies and procedures as well as day-to-day operations, coordination of legal services, legal monitoring and regulatory oversight.
The firm was the first in the industry to develop a national network of vendors that enables NDI to integrate all services from test reporting through consolidated billing. Clients benefit from a single source that manages the end-to-end process delivering the most effective and cost-effective services available in the industry.
This translates to unparalled customer service including real-time data exchange, efficient communication between all parties involved in a screening and automated and exception based data and contact management systems.
NDI invests heavily in proprietary information technology and technical personnel to provide their medical and legal experts with tools to access and communicate information seamlessly internally and within the client environment. Clients benefit form sophisticated and user-friendly management tools to meet requirements in an efficient and cost-effective manner. As a single source for complex expertise and streamlined services, NDI becomes an extension of clients' human resource or safety departments and eliminates substantial costs of developing in-house expertise and capabilities. NDI ensures all policies are current and allows clients and their staffs to focus on their core competencies.
"In 1993, NDI helped us establish a substance abuse testing program for our DOT-regulated employees. Six years later they introduced random testing among our non-DOT employees. Thanks to this program we significantly reduced theft and workers compensation claims. When we added pre-employment substance abuse screening we saw additional reductions in workers compensation claims and thefts. Now all of our stores have a random substance abuse testing program in place and it has paid great dividends."
Retail Grocery Chain
Learn more about how NDI can help your business. Call today...
1-800-272-3350