Record Keeping

NDI's information management systems are continually backed up and maintained overnight by a professional record keeping management company in a secure off-site location. All computer records may be immediately accessed in the event of an employer request, federal or state audit, or court order.

All hard copy documents are either maintained at NDI offices or stored in secure warehousing for protection in accordance with NDI's record retention management system schedule, which incorporates applicable record keeping requirement time periods.

NDI is particularly sensitive to, and fully appreciates the confidential nature of all the information that is either communicated through our office or handled by members of our staff for clients. To maintain that high level of protection for the confidentiality of all these records, NDI has established numerous safeguards in the form of manual and computerized security systems and procedures to help ensure confidentiality is protected.

NDI will not release any confidential information without the express written consent of the employee/applicant. NDI requires that each employee/applicant requesting information complete and return to our office a notarized NDI request form.

Additionally, NDI will only release employee/applicant information as directed by the employer to decision makers in the event of a lawsuit, grievance or other proceeding initiated by or on behalf of the employee/applicant.